WinJewel Privacy Policy

This Privacy Policy describes how WinJewel Software ("WinJewel," "we," "us," or "our") collects, uses, and shares information in connection with the WinJewel retail-management platform and related websites, applications, and services (the "Services"). WinJewel provides software to jewelry retailers and their authorized staff.

• Account information: name, business name, email address, and login credentials.
• Contact information: mobile phone number and other contact details you provide.
• Usage information: details about how you interact with the Services, including device, log, and diagnostic data.
• Support information: information you provide when you contact us for support or other correspondence.

• To provide, maintain, and secure the Services.
• To authenticate users, including sending one-time verification codes (two-factor authentication).
• To send account, service, and support-related communications.
• To send news and promotional updates about the platform to users who have opted in.
• To respond to your requests and provide customer support.
• To comply with legal obligations and enforce our terms.

WinJewel uses your mobile phone number to send one-time verification codes (2FA); account, service, and support-related text messages; and news and promotional updates about the platform, to users who have provided their number and opted in. Message frequency varies, and message and data rates may apply. You can opt out at any time by replying STOP; reply HELP for assistance or contact us at winjewel@msn.com.

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes.

Mobile phone numbers and SMS opt-in consent may be shared only with service providers and subcontractors who help us operate our messaging program (for example, our SMS delivery provider), and only as needed to deliver these messages. These parties are contractually prohibited from using the information for any other purpose.

We may share information with service providers who perform services on our behalf (such as hosting, infrastructure, and message delivery), and when required by law or to protect our rights. We do not sell your personal information. As stated above, we do not share mobile information or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes.

We retain personal information, including phone numbers and messaging records, only as long as necessary to provide the Services, meet our legal obligations, resolve disputes, and enforce our agreements. You may request deletion or withdraw consent by contacting us at winjewel@msn.com.

• Text messages: reply STOP to any message to opt out, or HELP for assistance.
• Account information: you may update or correct your information through your account settings.
• Access and deletion: contact us at winjewel@msn.com to request access to or deletion of your personal information.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

The Services are intended for businesses and their authorized staff and are not directed to children. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Material changes will be communicated through the Services or by other means as required by law.